Jun
23
20:15

Battle Churn: How to Build a Predictive Customer Health Model

Workshop
Hebrew Session
Dr. Vishaal Virani
Business Development and Client Success Director @ Ada Health
Vishaal started his career as an NHS doctor, and subsequently transitioned into healthcare strategy consulting. He worked in strategy consulting for four years, with a particular focus on due diligence and corporate strategy. He then chose to pursue a longstanding interest in leveraging digital health to meaningfully improve patient outcomes. He is now leading business development and client success for Ada Health, a venture-backed AI health technology company, where he sources and manages partnerships with healthcare companies globally.
More about 
Dr. Vishaal Virani
Though often overlooked, churn is a huge obstacle in scaling your business. In this Jolt, you will learn the Customer Health Model, which will enable you to identify which customers you are at risk of losing, predict potential challenges, and lower churn rates. By the end of this Jolt, you will have the tools to generate a Customer Health score for your business and optimize your customer journey to increase retention.

Questions this talk answers:

01

What Is Churn And How Does It Affect Your Business?

02

What Is A Customer Health Model And How Do You Design One?

03

How Can You Assess The Efficacy Of Your Customer Health Model?

See the full programme

Dr. Vishaal Virani

Business Development and Client Success Director @ Ada Health

About
Dr. Vishaal
Vishaal started his career as an NHS doctor, and subsequently transitioned into healthcare strategy consulting. He worked in strategy consulting for four years, with a particular focus on due diligence and corporate strategy. He then chose to pursue a longstanding interest in leveraging digital health to meaningfully improve patient outcomes. He is now leading business development and client success for Ada Health, a venture-backed AI health technology company, where he sources and manages partnerships with healthcare companies globally.

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