* This Jolt is perfect for small business owners and freelancers looking to boost their client experience. *
** Bring laptops! You're going to use them :) **
Businesses spend A LOT of resources on bringing new clients. But what happens with the clients after buying the product or service? Companies often overlook the fact that to retain clients and bring new ones - they must provide an exceptional client experience.
In this Jolt, you will learn to craft a clear funnel of your client journey and map it out to your own CRM (Customer Relationship Management) sheet. You will also learn creative ways to use CRM data for improving your marketing strategy. By the end of this Jolt, you will have a planned CRM draft for your business that will enable you to manage your clients better and scale your business.
Questions this talk answers:
How to map a clear funnel of your client journey
How to build a client CRM strategy
How to use the advantages of CRM for marketing
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