Dec
24
13:30

Battle Churn: How to Detect Customers at Risk and Increase Retention

Workshop
Hebrew Session
Yahav Levy
Co-CEO @ Fresh Blue LTD
Hey. I'm a strategic marketing consultant with 20 years of experience in customer research and marketing strategy in gaming, pharma and finance sectors I'm passionate about understanding customers, motivations and how to translate it into retention and churn prevention solutions. Co-CEO in Fresh Blue - the game changing agency and venture builder in TAU Venture Lecturer in Tel aviv university management school, and innovation center as well as in Shenkar engineering and design collage.
More about 
Yahav Levy
Though often overlooked, churn is a huge obstacle in scaling your business. In this Jolt, you will learn the Customer Health Model, which will enable you to identify which customers you are at risk of losing, predict potential challenges, and lower churn rates. By the end of this Jolt, you will have the tools to generate a Customer Health score for your business and optimize your customer journey to increase retention.

Questions this talk answers:

01

What Is Churn And How Does It Affect Your Business?

02

What Is A Customer Health Model And How Do You Design One?

03

How Can You Assess The Efficacy Of Your Customer Health Model?

See the full programme

Yahav Levy

Co-CEO @ Fresh Blue LTD

About
Yahav
Hey. I'm a strategic marketing consultant with 20 years of experience in customer research and marketing strategy in gaming, pharma and finance sectors I'm passionate about understanding customers, motivations and how to translate it into retention and churn prevention solutions. Co-CEO in Fresh Blue - the game changing agency and venture builder in TAU Venture Lecturer in Tel aviv university management school, and innovation center as well as in Shenkar engineering and design collage.

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