
"The secret of crisis management is not good vs. bad. It is preventing the bad from getting worse." (Andy Gilman)
In this Jolt, you will learn a process that enables your business to minimize risks when a crisis emerges and to recover quickly. Follow this process to assess a crisis accurately, plan how to deal with it, act and communicate your actions, and evaluate success.
At the end of this Jolt, you will gain a methodology that, if you trust it, can help your business overcome a crisis without making destructive decisions.
Questions this talk answers:
01
How to identify when a crisis emerges
02
What is the A-PACE crisis management process?
03
How to involve key stakeholders in the process
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