Jul
21
13:30

Building an Executive Business Review Deck

Workshop
Hebrew Session
Amit Levavi
Co-Founder & CEO @ Questomer
Amit Levavi is an Enterprise Software and Customer Success veteran. I started off as an SAP expert, implementing SAP for the Israeli navy, and then joined SAP. Later I joined Panaya, one of the first SaaS companies in Israel, as the first pre-sales person and pivoted to become the Panaya's first VP Customer Success. For over a decade I've been managing Customer Success organizations in 5 different SaaS B2B companies (WalkMe, Bringg and others). In 2020 I've founded, Questomer, which aims to become the standard for CS organizations.
More about 
Amit Levavi
Customer Success Managers build and present a deck called Executive Business Review to their customers on a quarterly or annual basis. It is considered a critical moment in the relationship with customers because it reflects both wins and failures and lays the foundation for achieving future goals. In this class, you will learn what makes a professional EBR and initiate the course project, which is to create your own EBR to use as part of your job portfolio.

Questions this talk answers:

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Amit Levavi

Co-Founder & CEO @ Questomer

About
Amit
Amit Levavi is an Enterprise Software and Customer Success veteran. I started off as an SAP expert, implementing SAP for the Israeli navy, and then joined SAP. Later I joined Panaya, one of the first SaaS companies in Israel, as the first pre-sales person and pivoted to become the Panaya's first VP Customer Success. For over a decade I've been managing Customer Success organizations in 5 different SaaS B2B companies (WalkMe, Bringg and others). In 2020 I've founded, Questomer, which aims to become the standard for CS organizations.

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