The better you prepare for a crisis, the quicker you recover. In this Jolt, you'll learn a framework that tackles two different yet inseparable dimensions:
* Risk management *
1. Preventing a crisis
2. Developing a business plan for when a crisis emerges
* Crisis management *
3. Responding to a crisis (foreseen or unforeseen)
4. Recovering from a crisis
Throughout the Jolt, you'll apply the framework on your business and analyze relevant case studies. You'll leave this Jolt with an initial plan for mitigating potential risks. If you're already experiencing a crisis, you'll learn the actions needed to recover.
Questions this talk answers:
What's the difference between risk and crisis management?
What are the steps for building a solid risk management plan?
How do you act and communicate when a crisis emerges?
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