Oct
30
11:00
Model your Client Experience
Reut Shechter
Owner and CEO at Turbo for Biz & Community manager at Office Pivot @ Turbo for Biz
Reut's nickname is TURBO. She is the founder of TURBO FOR BIZ. Her core belief is that she just has to come to work with a smile. She gives 200% at all times. So she decided to help other businesses to grow. She has experience from high-tech companies in operations and welfare, she is a community manager of two communities and working on her first book.
More about
Reut Shechter
* This Jolt is perfect for small business owners and freelancers looking to boost their client experience. *
** Bring laptops! You're going to use them :) **
Businesses spend A LOT of resources on bringing new clients. But what happens with the clients after buying the product or service? Companies often overlook the fact that to retain clients and bring new ones - they must provide an exceptional client experience.
In this Jolt, you will learn to craft a clear funnel of your client journey and map it out to your own CRM (Customer Relationship Management) sheet. You will also learn creative ways to use CRM data for improving your marketing strategy. By the end of this Jolt, you will have a planned CRM draft for your business that will enable you to manage your clients better and scale your business.
Questions this talk answers:
01
How to map a clear funnel of your client journey
02
How to build a client CRM strategy
03
How to use the advantages of CRM for marketing
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See the full programmeReut Shechter
Owner and CEO at Turbo for Biz & Community manager at Office Pivot @ Turbo for Biz
About
Reut
Reut's nickname is TURBO. She is the founder of TURBO FOR BIZ. Her core belief is that she just has to come to work with a smile. She gives 200% at all times. So she decided to help other businesses to grow. She has experience from high-tech companies in operations and welfare, she is a community manager of two communities and working on her first book.
