Aug
04
19:45

The Post-Sales Customer Lifecycle

Workshop
Hebrew Session
Yohanan Hruschev
Executive and Mentor
Yohanan Hruschev
More about 
Yohanan Hruschev
When a sales deal is closed is when Customer Success Managers (CSMs) enter the picture. In this class, we will cover the stages of the customer lifecycle, from onboarding to renewal to advocacy, and the importance of each stage for customer retention.

Questions this talk answers:

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Yohanan Hruschev

Executive and Mentor

About
Yohanan
Yohanan Hruschev

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