Mar
26
20:30

Battle Churn: How to Build a Predictive Customer Health Model

Workshop
Hebrew Session
Shachar Avrahami
Director of Revenue Operations @ Verbit
Shachar is the Director of Revenue Operations at Verbit. He established the Revenue Operations practice at Verbit and is focused on driving the efficiency and effectiveness of the revenue groups of Sales, Marketing and Customer Success in order to drive top and bottom-line impact through analysis, operational insights, processes, tools and strategic initiatives.
More about 
Shachar Avrahami
** Bring laptops! You're going to use them :) ** Though often overlooked, churn is a huge obstacle in scaling your business. In this Jolt, you will learn the Customer Health Model, which will enable you to identify which customers are at risk, predict potential challenges, and lower churn rates. By the end of this Jolt, you will have the tools to generate a Customer Health score for your business and optimize its customers' journey.

Questions this talk answers:

01

How does churn affect your business?

02

How can you design a predictive customer health model?

03

How can you assess the efficiency of your customer health model?

See the full programme

Shachar Avrahami

Director of Revenue Operations @ Verbit

About
Shachar
Shachar is the Director of Revenue Operations at Verbit. He established the Revenue Operations practice at Verbit and is focused on driving the efficiency and effectiveness of the revenue groups of Sales, Marketing and Customer Success in order to drive top and bottom-line impact through analysis, operational insights, processes, tools and strategic initiatives.

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