Tuesday, March 29th

How to become a top-rated CS professional

Ashna Patel
Manager of Customer Success & Support @ Ascent Cloud LLC, USA

Ashna will be covering Customer Success and how to find your WHY to become a successful Customer Success Professional. She will talk about her Customer Success Journey and how she became a Customer Success influencer and dive into practical advice around the 3 C's: Collaborate, Communicate & Celebrate, and why those are important to remember. Ashna will share her professional tips about working with customers and will speak about the framework for a successful Kick-off meeting.

The webinar will be hosted in English.

The UK tech boom is creating one billion-pound company every week — and is gaining leadership status alongside Silicon Valley as one of the world’s top tech capitals.

In the first half of this year alone the UK’s tech sector saw the creation of 20 of these ‘unicorn’ companies — a feat that previously took 24 years to reach.

And for a young and talented person, now is the time to reap the benefits.

So for a graduate just starting out, or a more experienced candidate looking to make a career switch, how do you know what job is right for you? 

And what if you have no technical experience?

Join industry experts from JoyTunes, Juno and Similarweb for a panel discussion on:

  • Why you don’t need to be a techie to work in tech
  • What tech companies are actually looking for when they hire new talent
  • How to figure out what job is right for you — whether it's sales, marketing or analytics

Ashna Patel

Manager of Customer Success & Support @ Ascent Cloud LLC, USA

Ashna has over 8 years of experience in Customer Success & Account Management. Along with this, she has also co-founded CS Insider, to support those trying to break into Customer Success & move up in their CS Career as well as CS Ladies, an organization to help support women in Customer Success through channels of mentorship, workshops & community building.

She was recently awarded as one of the Top 25 Customer Success Influencers by Successhacker, Client success & Gain Grow Retain.

Her specialties are Customer Success, Emotional Intelligence, Personal Growth & Development, Customer Support, Renewal Management, Sales, Account Management, Operational Management, Hiring & Teambuilding. Apart from CS, she loves reading, exploring places & learning about different cultures.

Tuesday, March 29th
Online Webinar

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