Policies

SERVICE TERMS AND CONDITIONS

Last Updated: November, 2022

These Service Terms and Conditions (“Terms”) constitute a binding agreement between you and Casual Speakers Ltd. and Jolt Affiliates (as defined below) (collectively, “Jolt”, “we”, “us” and “our”), and govern:

  • your access to, and use of, our designated student website (together with its sub-domains, content and services, the “Website”); 
  • your access to, and use of, Jolt’s community-driven learning ecosystem service made available by and through the Website (“Learning Services”) as a Student (as defined below).

The Learning Services and Website shall collectively be referred to herein as the “Services”.

BY CLICKING “I ACCEPT” OR BY ACCESSING OR USING ANY PART OF THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND ANY OTHER SUPPLEMENTAL TERMS AND POLICIES REFERENCED BELOW. IF YOU OBJECT TO ANY TERM OR CONDITION OF THESE TERMS OR ANY SUBSEQUENT CHANGES THERETO, OR BECOME DISSATISFIED WITH THE SERVICES IN ANY WAY, YOUR SOLE REMEDY IS TO TERMINATE YOUR USE OF THE SERVICES.

IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES OR ANY PART THEREOF.

You represent that you are of a legal age in your jurisdiction to form a binding contract, but in any event at least eighteen (18) years old.

Jolt reserves the right to make changes to these Terms at any time by posting the modified Agreement on https://www.jolt.io/. Such changes will be effective ten (10) days after such posting, and your continued use of the Services or any part thereof thereafter shall constitute your acceptance of such changes. Please check the above webpage regularly for any changes to these Terms.

At Jolt’s sole discretion, any Jolt obligation hereunder may be performed (in whole or in part), and any Jolt right or remedy may be exercised (in whole or in part), by a Jolt Affiliate (defined below).

1. DEFINITIONS AND INTERPRETATION

These Terms contain a range of capitalized terms, some of which are defined in this Section ‎1 (Definitions and Interpretation), and some of which are defined elsewhere.

  1. Account Content” means Content inputted, hosted, submitted, posted, published, or otherwise generated by you under your Account (such as your Account name and profile picture, etc.).
  2. Content” means any text, data, information, images, graphics, sounds, videos, audio clips, links, and/or other similar materials.
  3. Documentation means any electronic manuals, specifications, and similar documentation made available by Jolt for use of the Services.
  4. Feature” means any module, tool, and/or feature of the Services (such as those providing for enrichment of visual content).
  5. Jolt Affiliate” means, with respect to Jolt, any person, organization or entity controlling, controlled by, or under common control with, Jolt, where “control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of such person, organization or entity, whether through the ownership of voting securities or by contract or otherwise.
  6. Intellectual Property Rights” means all intangible legal rights, titles and interests evidenced by or embodied in all: (i) inventions (regardless of patentability and whether or not reduced to practice), improvements, patents, patent applications, patent disclosures, together with all reissuances, continuations, continuations in part, revisions, extensions and reexaminations thereof; (ii) trademarks, service marks, trade dress, logos, trade names, corporate names, together with translations, adaptations, derivations and combinations thereof, including goodwill associated therewith, and applications, registrations and renewals in connection therewith; (iii) any mask works, work of authorship, regardless of copyrightability, copyrightable works, copyrights (including droit morale), and applications, registrations and renewals in connection therewith; (iv) trade secrets and Confidential Information; and (vi) other proprietary rights and any other similar rights, in each case on a worldwide basis, and copies and tangible embodiments thereof, in whatever form or medium.
  7. Law” means any federal, state, foreign, regional or local statute, regulation, ordinance, or rule of any jurisdiction.
  8. Moral Rights” means any rights of paternity or integrity, any right to claim authorship of a work, to object to any distortion, mutilation or other modification of, or other derogatory action in relation to, any work, whether or not such would be prejudicial to the honor or reputation of the creator of the work, and any similar right, existing under judicial or statutory Law of any jurisdiction, or under any treaty.
  9. Course” means a live or prerecorded event or lecture, or a set of a live or prerecorded events or lectures, delivered through the Learning Services by a Jolter (as defined below) and attended in person by a Student, including the lecture, pertaining discussions, exercises, presentation, handouts, etc.
  10. Student” means a member of the Learning Services, registered and approved by Jolt according to Section 4.1 (Registration; Course Availability and Offering).
  11. Update” means an upgrade, update (such as a fix or patch), or other modification, improvement, enhancement or customization to or of the Services. 

2. ACCESS AND LICENSE

  1. Website Access. For such time as these Terms are in effect, and subject to registering as Student, we hereby grant you permission to visit and use the Website, provided that you comply with these Terms and applicable Law.
  2. License to the Learning Services. The Learning Services are offered Students. Subject to these Terms, your purchase of a Course and payment of the applicable Fees (as defined below), Jolt grants you, and you accept, a limited, personal, revocable, non-exclusive, non-assignable, non-sublicensable, right, during the Term (defined below), to: access and use the Learning Services through the Website, all throughout the duration of your purchased Course, displayed during the Course purchase process (“Course Period”), for your internal purposes only and in accordance with your applicable Course Terms (defined below). Jolt offers Students Course that contain different features and content and may include and allow access to different features of the Learning Services. 
  3. Course Terms. Your use of the Learning Services shall be subject to the specific terms and conditions  displayed during your Course purchase process (“Plan Terms”), and any such Course Terms shall be incorporated into, and made part of, these Terms with respect to the applicable Course. In the event of any conflict or contradiction between these Terms and any Course Terms, the Course Terms shall prevail with respect only to the matter in conflict or contradiction.
  4. Subscription Terms. If are using the Learning Services pursuant to a subscription that you purchased from us prior to 1.10.2020 (“Subscription”), you acknowledge that Jolt reserves the right to change its available Subscription plan offering at any time, eliminate any Subscription plans offered by Jolt at any time and/or offer new Subscription plans, and/or modify the terms and conditions of any available Subscription plan.

3. ACCOUNT

  1. Account Creation. In order to use some of the Services, you may be required to create an account (“Account”), by submitting the information requested in the applicable electronic form, or by otherwise logging in through a supported third party platform. 
  2. General Obligations. You represent and warrant that all information submitted during the Account creation and registration is, and will thereafter remain, complete and accurate. As between you and Jolt, you alone shall be responsible and liable for maintaining the confidentiality and security of your Account credentials, as well as for all activities that occur under or in the Account. You shall immediately notify Jolt in writing of any unauthorized access to, or use of, your Account, or any other suspected or actual breach of security; but you also acknowledge that Jolt may be unable to remedy the damage or loss (or otherwise assist) in such scenarios.

4. REGISTRATION: COURSE AVAILABILITY AND OFFERING

  1. Application and Registration Process. In order to participate in and/or access Courses and become a Student, you must apply with Jolt’s representatives or by any other means of Student application that may be made available from time to time (“Student Application”). Your Student Application shall be subject to our review, and we may approve or reject it at our sole and absolute discretion. We shall have no liability to you or to any third party in connection with rejecting any Student Application, and you hereby waive any claim you may have with respect to the foregoing. The approval of your Student Applications may be subject to certain pre-requirements, such as completing a test or assignment or meeting certain acceptance criteria, as may be determined by Jolt from time to time (“Registration Requirements”). Jolt reserves the right to change, and/or waive, any Registration Requirements, for any Course or potential Student, at any time and subject to Jolt’s sole and absolute discretions. In any case, you will become a Student and may participate in a Course only if and when Jolt has notified you, in any manner as may be selected by Jolt, that your Student Application has been approved. A mere indication of receipt of a Student Application does not constitute an approval thereof. Jolt may charge a deposit when you submit a Student Application. 
  2. Availability. In addition to completing the Registration, Participation in Courses is on a “first come, first serve” basis, and the maximum quantity of participants in each Course may be determined and/or modified by Jolt at its sole and absolute discretion. Jolt reserves the right to reject or cancel your participation in any Course or cancel the occurrence of any Course or any session therein, as well as to change the curriculum of any Course, for any reason and at any time, whether before or after confirming your participation in such Course, including without limitation lack of availability or full-capacity. 
  3. Offering and Cost. Jolt reserves the right to change its available Course offering at any time, eliminate any Courses offered by Jolt at any time and/or offer new Courses. Jolt may, at its sole discretion, determine and/or modify the time, scope and any other terms and conditions related to any Courses of sessions thereof, including without limitation the price charged for the participation in, any Course, at Jolt’s sole and absolute discretion.

5. MERCHANDISE

  1. Merchandise Offering. Jolt may offer certain merchandise for purchase (“Merchandise”). Merchandise may be purchased by Student only by redeeming Tickets.
  2. Merchandise Offering and Cost. Jolt reserves the right to change its available Merchandise offering at any time, eliminate any Merchandise offered by Jolt at any time and/or offer new Merchandise. Jolt may, at its sole discretion, determine and/or modify any terms and conditions related to any Merchandise offered by it, including without limitation the Ticket amount required for the purchase of any Merchandise.

6. USAGE RESTRICTIONS

  1. Restrictions. You shall not (and shall not permit or encourage any third party to) do any of the following: (a) reproduce, mirror, or frame the Services; (b) sell, assign, lease, lend, rent, distribute, or make available the Services to any third party, or otherwise offer or use the Services in a time-sharing, outsourcing, or service bureau environment; (c) modify, alter, adapt, arrange, translate, decompile, disassemble, reverse engineer, decrypt, or otherwise attempt to discover the source code or non-literal aspects (such as the underlying ideas, algorithms, structure, sequence, organization, and interfaces) of, the Services; (d) remove, alter, or conceal, in whole or in part, any copyright, trademark, or other proprietary rights notice or legend displayed or contained on or in the Services; (e) circumvent, disable or otherwise interfere with security-related or technical features or protocols of the Services; (f) make a derivative work of the Services, or use the Services to develop any service or product that is the same as (or substantially similar to or competitive with) the Services; (g) publish or transmit any robot, virus, malware, Trojan horse, spyware, or similar malicious item intended (or that has the potential) to damage or disrupt the Services; (i) take any action that imposes or may impose (at Jolt’s sole discretion) an unreasonable or disproportionately large load on the Services infrastructure, or otherwise interfere (or attempt to interfere) with the integrity or proper working of the Services; (j) use the Services to infringe, misappropriate or violate any third party’s Intellectual Property Rights, or any Law; (k) record, copy, capture Courses or any part of the foregoing, or any content and/or visual contained in any Courses or which is otherwise made available through the Learning Services, by any means, including without limitation by using a mobile device; (k) use the Services or any part thereof, in any fraudulent or unlawful manner, or in breach of these Terms. In addition, you hereby acknowledge that the Learning Services (including the Courses) are intended for your personal use, and you agree that you shall not share the Learning Services (including the Courses), or allow anyone else other than yourself to view or access them.
  2. Compliance. Your full compliance with the above restrictions is a condition to the rights granted in Section 2 (Access and License); provided however, that such limitations shall not apply to the extent expressly permitted otherwise in these Terms, or to the extent any limitation is prohibited by the Law applicable to you or by any Third Party Software Terms and Notices (defined below). You acknowledge that the Services are comprised of information and materials that are confidential and proprietary to Jolt (and may even constitute Jolt’s, or a Jolt Affiliate’s, trade secrets), and therefore you agree that a breach or threatened breach of this Section ‎‎6 (Usage Restrictions) may cause Jolt and/or a Jolt Affiliate to suffer irreparable harm or damage for which monetary damages will be inadequate, and accordingly, if Jolt or a Jolt Affiliate seeks an injunction, specific performance, or other equitable relief to enforce any provision under this Section ‎‎6 (Usage Restrictions), Jolt or the Jolt Affiliate (as the case may be) shall not be required to post a bond or to prove the likelihood of irreparable harm.

7. DATA AND PRIVACY

We will use any personal information that we may collect or obtain in connection with the Site in accordance with our privacy policy which is available at https://www.jolt.io/.

8. FEES AND PAYMENTS

  1. Fees. If you are a Student, Jolt will charge you, in accordance with these Term and the Course Terms of the Course you choose, a periodic, non-refundable fee (unless otherwise expressly specified in these Terms, in your Course Terms or in accordance with applicable Law), as indicated in the Course Terms and Student Registration process, in consideration for your participation in the Course (“Fees”). Please be aware that any failure to pay applicable charges will result in you not being able to participate in the Course and not having access to the features and functionalities of the Learning Services offered under such Course Terms.
  2. Payment Terms. Fees shall be paid in accordance with the available payment terms and methods set forth in the Course Terms and Student Registration process.
  3. Taxes. Amounts payable under these Terms are exclusive of all applicable sales, use, consumption, VAT, GST, and other taxes, duties or governmental charges, except for taxes based upon Jolt’s net income. In the event that you are required by any Law applicable to you to withhold or deduct taxes for any payment under these Terms, then the amounts due to Jolt shall be increased by the amount necessary so that Jolt receives and retains, free from liability for any deduction or withholding, an amount equal to the amount it would have received had you not made any such withholding or deduction. Any amount not paid when due will accrue interest on a daily basis until paid in full, at the lesser of: (a) the rate of one and a half percent (1.5%) per month; and (b) the highest amount permitted by applicable Law.

9. TERM AND TERMINATION, COURSE CANCELLATIONS

  1. Term. These Terms commence on the Effective Date and shall continue in full force and effect until the until terminated in accordance herewith (the “Term”).
  2. Course Cancellation. You may cancel your participation in the Course you have purchased in accordance with you Course Terms, by sending a written Cancelation request to switch-support@jolt.io.
  3. Termination by Jolt. Jolt reserves the right to immediately terminate these Terms, or otherwise modify, suspend or discontinue your access to and use of the Services (or any part thereof), for any reason whatsoever, at any time, and without notice or obligation to you, and you agree that Jolt shall have no liability to you for any such termination, modification, suspension, or discontinuance, to the extent permitted under applicable Law.
  4. Consequences of Termination. Upon termination of these Terms: (a) the rights granted under Section ‎‎2 (Access and License) and your Course Term will automatically terminate and you right to participate in the Course will be deemed revoked (provided that termination prior to the completion of the Course is permitted hereunder or under applicable Law), and you must immediately cease use of the Services; and (b) your access to your Account will be disabled, and Jolt may permanently delete your Account Content. Sections ‎‎1 (Definition and Interpretation), ‎‎6 (Usage Restrictions), 7 (Data and Privacy), 9.4 (Consequences of Termination), 10 (Third Party Content and Sources), ‎‎11 (Content and Responsibility), 14 (Course Recordings) through ‎‎20 (Miscellaneous) shall survive termination of these Terms, as shall any right, obligation or provision that is expressly stated to so survive. Termination shall not affect any rights and obligations accrued as of the effective date of termination.

10. THIRD PARTY CONTENT AND SOURCES

The Services may present, or otherwise allow you to view, access, link to, and/or interact with, Content from third parties and other sources that are not owned or controlled by Jolt (such Content, “Third Party Content”). The Services may also enable you to communicate with the related third parties. The display or communication to you of such Third Party Content does not (and shall not be construed to) in any way imply, suggest, or constitute any sponsorship, endorsement, or approval by Jolt of such Third Party Content or third party, nor any affiliation between Jolt and such third party. Jolt does not assume any responsibility or liability for Third Party Content, or any third party’s terms of use, privacy policies, actions, omissions, or practices. Please read the terms of use and privacy policy of any third party that you interact with before you engage in any such activity. Third Party Content shall not include the content of Courses provided by Jolters.

11. CONTENT AND RESPONSIBILITY

  1. Responsibility.

    1.1 As between you and Jolt, you are solely responsible and liable for your Account Content (if you have an Account), for the consequences of inputting, hosting, submitting, posting, publishing, or otherwise generating it (including without limitation, for obtaining any consents from individuals appearing therein), and for the way in which it is used by others, and you agree to hold Jolt harmless, and expressly release us, from any and all liability arising from your Account Content.

    1.2 You hereby represent and warrant that: (a) your Account Content does not, and will not, infringe, misappropriate, or violate any third party’s Intellectual Property Rights, or any Law; (b) your Account Content is not, and will not be, disparaging, libelous, threatening, offensive, harassing, deceptive, abusive, promoting of violence, illegal drugs, illegal arms trafficking, or illegal gambling, and does not, and will not, contain obscenity or pornography, create any risk to a person’s safety or health, impersonate another person, compromise national security, or interfere with an investigation by Law enforcement; (c) your Account Content does not, and will not, contain any robot, virus, malware, Trojan horse, spyware, or similar malicious item intended (or that has the potential) to damage or disrupt the Services; and (d) you have obtained, and will maintain during and after any termination of these Terms, any and all licenses, permissions, consents, approvals, and authorizations required to grant the Jolt License (defined below) and the other licenses granted to other users of Services as may be described herein.

    1.3 You acknowledge that when accessing and using the Services: (i) you will be exposed to Content from a variety of other users, and that we are not responsible for the accuracy, usefulness, safety, or Intellectual Property Rights of, or relating to, such Content; and (ii) you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable. You hereby irrevocably waive any legal or equitable rights or remedies you may have against us with respect to (i) and (ii) in this paragraph. If you suspect that any crime or other unlawful activity has been, or is being committed, please do not rely on Jolt; rather, contact your applicable emergency services or Law enforcement authority.
  2. No Obligation by Jolt. Jolt has no obligation to accept, display, review or maintain any of your Account Content. Jolt may, without notice, edit, replace and/or delete your Account Content in our sole discretion, including, without limitation, if we: (a) determine that you are in breach of any provision of these Terms or have violated (or are suspected by us of violating) any Law; and/or (b) deem it helpful or reasonably necessary to comply with any applicable Law, legal process, or governmental request, to enforce the Agreement (including investigations of potential violations thereof), to detect, prevent, or otherwise address fraud, security issues, and/or to protect against harm to the rights, property or safety of Jolt, our users, yourself or the public.
  3. Messages. Without limiting the generality of the foregoing subsections, the Services may permit you to send messages (such as invitations) or similar Content (such as expressing feedback about an Outline or Lecture Plan) to other Services users or third parties (“Messages”). You are solely responsible and liable for the Content of your Messages, for the manner in which you send them, for the timing of sending them, and generally for the consequences of sending them. You acknowledge that many jurisdictions have Laws that require a recipient of a Message to give his/her prior consent (and that in certain cases such consent must be express, written and/or signed) to receive the Message, and you agree to: (a) obtain such consent prior to sending the Message; (b) provide Jolt, upon request, with a record or other evidence of such consent; and (c) immediately notify Jolt if the recipient revokes his/her consent. In any event, you agree to hold us harmless, and expressly release us, from any and all liability arising from Messages you send or receive. 

12. FEATURES

  1. General. All references herein to the “Service” shall include its Features as well. Jolt reserves the right to remove, modify, and/or add Features at any time, without any notice or obligation to you, and for any reason whatsoever. Some Features may in any event be limited, suspended or restricted by geography, volume, duration or any other criteria decided by Jolt in its sole discretion. Moreover, if Jolt determines that you are in breach of any provision of these Terms, we reserve the right to block you from certain Features. We make Features available because we believe it enhances the user experience of the Services; but you acknowledge and agree that just because we make a Feature available, it does not mean we endorse, or can otherwise control, every manner in which such Feature is used. A new or modified Feature may be accompanied by separate or additional terms and conditions, in which case such terms and conditions will (as determined in such terms and conditions) apply instead of, or in addition to, these Terms. Jolt may in its sole discretion charge for new Features and/or require additional personally identifiable information. Without limiting the generality of the foregoing, you acknowledge that whereas Features may currently make the Services compatible for use with your device or operating system, these Features may be removed or modified in the future.
  2. Beta Products. Jolt may from time to time make available, in “beta” mode, new versions of the Services and/or new Features that are still undergoing internal development and testing (each, a “Beta Product”). Beta Products may be time-limited, feature-limited, and/or functionality-limited. Jolt may also decide to only make a Beta Product available to closed list of Services users. If Jolt makes a Beta Product available to you, you may use it on the following conditions: (i) you only use it for evaluation purposes; (ii) you comply with any specific guidelines issued by Jolt in respect of the Beta Product, which may include a requirement that you provide Feedback (defined below) and participate in surveys about the Beta Product; and (iii) you do not publicize the fact that there is a Beta Product, and you do not show, display, or otherwise make available the Beta Product to any other person (which includes, without limitation, making such disclosures to traditional or social media). For the avoidance of doubt, the provisions of these Terms that apply to the Services shall also apply to Beta Products.

13. UPDATES

All references herein to the “Service” shall include the Updates we provide as well. Jolt may from time to time provide Updates, but shall not be under any obligation to do so. Such Updates will be supplied according to whatever then-current policies we may have in place, and some Updates may in any event be limited, suspended or restricted by geography, volume, duration or any other criteria decided by Jolt in its sole discretion. Some Updates may include automatic updating or upgrading without any notice or obligation to you, and you consent to any such automatic updating or upgrading of the Services. In some cases, you may be required to install the Update manually. An Update may be accompanied by separate or additional terms and conditions, in which case such terms and conditions will (as determined in such terms and conditions) apply instead of, or in addition to, these Terms. Jolt may in its sole discretion charge for Updates and/or require additional personally identifiable information. Jolt is under no obligation to provide any technical support for the Services.

14. COURSE RECORDINGS

  1. You acknowledge that Jolt may record video and audio of any Course (“Course Recordings”) in order to enable the full performance and improvement of the Services.
  2. Jolt will not make any use in Course Recordings, other than the use noted in Section 14.1 above, without notifying you prior to such use.
  3. You hereby agree and acknowledge that you shall not be entitled to any compensation, royalties, or fees in connection with the rights granted in the Course Recordings.
  4. You hereby release Jolt and its affiliates from any claim of any kind arising from use of the Course Recordings, whether or not any claim is currently known to you, and you agree not to bring any claim against Jolt or its affiliates in connection with the Course Recordings.

15. OWNERSHIP AND JOLT LICENSE

  1. Services and Documentation. You hereby acknowledge that the Services and Documentation are or may be protected by intellectual property (and similar) Laws, treaties, and conventions. Any rights not expressly granted herein are hereby reserved by Jolt and its suppliers and licensors. As between you and Jolt, Jolt is the sole and exclusive owner of all Intellectual Property Rights in and to the Services, the Documentation, all Recordings, and all Content provided or appearing on or in the Services. For the avoidance of doubt, “Jolt” and “Jolter” (and their respective logos), as well as any names, logos or other branding appearing on Merchandise, are trademarks of Jolt and/or Jolt Affiliates, and all other trademarks appearing within the Services or Documentation are the trademarks of their respective owners. For the avoidance of doubt, the Services are only licensed under these Terms, and no title in or to the Services or any part thereof passes to you. Except as otherwise expressly provided in Section 2 (Access and License), you are granted no other right in or to the Services, whether by implied license, estoppel, patent exhaustion, operation of Law, or otherwise.
  2. Account Content Ownership and Licenses. As between you and Jolt, you are the sole and exclusive owner of your Account Content. Notwithstanding such ownership:

    2.1 You hereby grant Jolt and all Jolt Affiliates a worldwide, assignable, non-exclusive, royalty-free, fully paid-up, sublicensable (through multiple tiers of sublicensees), irrevocable and perpetual license, in any media format and through any media channels (now known or hereafter developed, and collectively referred to as the “Jolt License”):

    (A) to access and use your Account Content to perform under these Terms, including without limitation to provide you wTo the extent you have any Moral Rights in or to any of your Account Content, you hereby irrevocably waive (and agree never to assert) against Jolt, a Jolt Affiliate, Jolt’s licensors and suppliers, and/or any other Services user, any such Moral Rights.ith the functionality of the Services and any technical support; and

    (B) to access and use your Account Content on an aggregated or otherwise anonymous basis for improving the Services analytics, and generally research and development

    To the extent you have any Moral Rights in or to any of your Account Content, you hereby irrevocably waive (and agree never to assert) against Jolt, a Jolt Affiliate, Jolt’s licensors and suppliers, and/or any other Services user, any such Moral Rights.

    2.2 Subject to your prior explicit and separate agreement, Jolt may access, use, and otherwise commercially exploit your Account Content (including without limitation your outlines and lecture plans) for marketing and promoting the Services, or as otherwise agreed with you.

    2.3 Feedback License. It is anticipated that you may provide suggestions, comments or other feedback to Jolt regarding Jolt’s products, services, technology, and business (“Feedback”). Feedback will not, absent a separate written agreement, create any confidentiality obligation for Jolt. Jolt will be free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback provided to it as it sees fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise. Without limitation of the foregoing, if you suggest new features, functionality, improvements or business methods, Jolt is free to adopt such items for any of its products or services, without any restriction or limitation.

16. WARRANTY DISCLAIMERS

  1. THE SERVICES, DOCUMENTATION, AND ANY CONTENT WHATSOEVER ARE PROVIDED AND MADE AVAILABLE TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS, AND WITHOUT ANY REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION OF ANY KIND WHATSOEVER, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, QUIET POSSESSION, TITLE, QUALITY OF SERVICES, NON-INFRINGEMENT, OR THAT OTHERWISE ARISE FROM A COURSE OF PERFORMANCE OR DEALING, OR USAGE OF TRADE, ALL OF WHICH ARE HEREBY DISCLAIMED BY JOLT AND ITS LICENSORS AND SUPPLIERS.
  2. IN ADDITION, NEITHER JOLT NOR ITS LICENSORS OR SUPPLIERS MAKE ANY REPRESENTATION, WARRANTY, GUARANTEE OR CONDITION:

    (A) REGARDING THE EFFECTIVENESS, USEFULNESS, RELIABILITY, AVAILABILITY, TIMELINESS, ACCURACY, OR COMPLETENESS OF THE SERVICES, DOCUMENTATION, OR SUCH CONTENT;

    (B)THAT YOUR USE OF, OR RELIANCE UPON, THE SERVICES, DOCUMENTATION, OR SUCH CONTENT WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS;

    (C)THAT THE SERVICES, DOCUMENTATION, OR SUCH CONTENT WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR VIRUS-FREE, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED;

    (D)REGARDING THE SATISFACTION OF, OR COMPLIANCE WITH, ANY GOVERNMENT REGULATIONS OR STANDARDS.
  3. Some jurisdictions’ Laws do not allow the disclaimer of certain implied warranties or conditions, and to the extent applicable to you such disclaimers shall not apply.
  4. YOU ACKNOWLEDGE AND AGREE THAT THIS SECTION 16 (WARRANTY DISCLAIMERS) IS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND JOLT.

17. LIMITATION OF LIABILITY

  1. IN NO EVENT SHALL JOLT, ANY JOLT AFFILIATE, OR ANY OF OUR LICENSORS OR SUPPLIERS BE LIABLE UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS, FOR:

    (A) ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES;

    (B) ANY LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF REVENUE, OR LOSS OF ANTICIPATED SAVINGS;

    (C) ANY LOSS OF, OR DAMAGE TO, DATA, REPUTATION, OR GOODWILL; AND/OR

    (D) THE COST OF PROCURING ANY SUBSTITUTE GOODS OR SERVICES.
  2. THE COMBINED AGGREGATE LIABILITY OF JOLT AND ALL JOLT AFFILIATES UNDER, OR OTHERWISE IN CONNECTION WITH, THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) FIVE U.S. DOLLARS (US $5), AND (B) THE AMOUNTS ACTUALLY PAID BY YOU (IF ANY) TO JOLT DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE EVENT GIVING RISE TO LIABILITY.
  3. THE FOREGOING EXCLUSIONS AND LIMITATIONS SHALL APPLY: (A) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW; (B) EVEN IF JOLT OR A JOLT AFFILIATE HAS BEEN ADVISED, OR SHOULD HAVE BEEN AWARE, OF THE POSSIBILITY OF LOSSES, DAMAGES, OR COSTS; (C) EVEN IF ANY REMEDY IN THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE; AND (D) REGARDLESS OF THE THEORY OR BASIS OF LIABILITY, INCLUDING WITHOUT LIMITATION BREACH OF WARRANTY, NEGLIGENCE, MISREPRESENTATION, STRICT LIABILITY, OR OTHER CONTRACT OR TORT LIABILITY.
  4. Some jurisdictions’ Laws do not allow the exclusion or limitation of incidental or consequential damages, or of other damages, and to the extent applicable to you, such exclusions and limitations shall not apply. Furthermore, nothing in these Terms shall be deemed to exclude or limit liability for (a) death or personal injury resulting from negligence, or (b) for fraud or (c) fraudulent misrepresentation, or any other liability which cannot be excluded under Law.
  5. YOU ACKNOWLEDGE AND AGREE THAT THIS SECTION ‎‎17 (LIMITATION OF LIABILITY) IS AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND JOLT.

18. INDEMNIFICATION

If any third party (including, but not limited to, a regulatory or governmental authority) brings any kind of demand, claim, suit, action or proceeding against Jolt, a Jolt Affiliate, and/or any of our respective directors, officers, employees, or representatives (each, an “Indemnitee”), and it is based upon or arises from:

  • your use of the Services; and/or
  • your breach of any provision of these Terms

(each of the foregoing, an “Indemnity Claim”) then, upon written request by Jolt (to be decided in our sole discretion), you agree to assume full control of the defense and settlement of the Indemnity Claim; provided, however, that (c) Jolt reserves the right, at any time thereafter, to take over full or partial control of the defense and/or settlement of the Indemnity Claim, and in such cases you agree to reasonably cooperate with Jolt’s defense activities at your own cost and expense; and (d) you shall not settle any Indemnity Claim, or admit to any liability thereunder, without the express prior written consent of the Indemnitee(s).

In addition, and regardless of whether (or the extent to which) you controlled or participated in the defense and/or settlement of an Indemnity Claim, you agree to indemnify and hold harmless the Indemnitee(s) for and against: (e) any costs and expenses (including reasonable attorneys’ fees) incurred by the Indemnitee(s) in the defense of the Indemnity Claim; and (f) any amounts awarded against, or imposed upon, the Indemnitee(s) under such Indemnity Claim, or otherwise paid in settlement of the Indemnity Claim (including without limitation any fines or penalties).

19. GOVERNING LAW AND JURISDICTION

These Terms (including without limitation its validity and formation) shall be governed by, and construed in accordance with, the laws of Israel, without regard to any conflicts of laws rules or principles. The United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act shall not apply to these Terms and are hereby disclaimed. All disputes arising out of or in connection with this these Terms will be finally settled solely and exclusively by a court of competent jurisdiction in Tel-Aviv, Israel, provided however that judgment shall be enforceable in any country and that nothing in this Section shall prevent or restrict either party from seeking interim relief in any competent jurisdiction as it may deem fit.

20. MISCELLANEOUS

  1. Assignment. Jolt may assign these Terms (or any of its rights and/or obligations hereunder) without your consent, and without notice or obligation to you. These Terms personal to you, and you shall not assign (or in any other way transfer) these Terms (or any of your obligations or rights hereunder) without Jolt’s express prior written consent. Any prohibited assignment shall be null and void.
  2. Entire Agreement. These Terms represent the entire agreement between Jolt and you with respect to the subject matter hereof, and supersedes and replaces any and all prior and contemporaneous oral and/or written agreements, understandings and statements between you and Jolt with respect to such subject matter. You acknowledge and agree that in entering into these Terms you have not relied on any statement or representation (whether negligently or innocently made) not expressly set out in these Terms. The language of these Terms is expressly agreed to be the English language. By entering into the Agreement you hereby irrevocably waive, to the maximum extent legally permitted, any Law (defined below) applicable to you requiring that the Agreement be localized to meet your language (as well as any other localization requirements), or requiring an original (non-electronic) signature or delivery or retention of non-electronic records.
  3. Severability. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, then: (a) the remaining provisions of these Terms shall remain in full force and effect; and (b) such affected provision shall be ineffective solely as to such jurisdiction (and only to the extent and for the duration of such invalidity, illegality, or unenforceability), and shall be substituted (in respect of such jurisdiction) with a valid, legal, and enforceable provision that most closely approximates the original legal intent and economic impact of such provision.
  4. Remedies. Except as may be expressly stated otherwise in these Terms, no right or remedy conferred upon or reserved by any party under these Terms is intended to be, or shall be deemed, exclusive of any other right or remedy under these Terms, at Law or in equity, but shall be cumulative of such other rights and remedies.
  5. Waiver. No failure or delay on the part of any party in exercising any right or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any such right or remedy preclude any other or further exercise thereof or the exercise of any other right or remedy. Any waiver granted hereunder must be in writing (for waivers by you, emails will be acceptable; for waivers by Jolt, the writing must be duly signed by an authorized representative of Jolt), and shall be valid only in the specific instance in which given.
  6. Relationship. The relationship of the parties is solely that of independent contractors. Nothing in these Terms shall be deemed to create any employment, fiduciary, joint venture, agency or other relationship between the parties.
  7. Notices. You agree that Jolt may send you notices by email, via your Account, by regular mail, and/or via postings on or through Services. Except as stated otherwise in these Terms or required by Law applicable to you, you agree that all notices by you to Jolt will sent via email to: (i) if you are based in the UK - support-uk@jolt.io; or (ii) if you are based in any other country - support-il@jolt.io.
  8. No Third Party Beneficiaries. Except as otherwise expressly provided in these Terms (such as Jolt Affiliates, Jolt’s licensors and suppliers, other Services users, and Indemnitees), there shall be no third-party beneficiaries of or under these Terms.
  9. Export Compliance. You must not use or otherwise export or re-export the Services or Documentation except as authorized by Export Control Laws. “Export Control Laws” means all applicable export and re-export control Laws applicable to you, as well as the United States’ Export Administration Regulations (EAR) maintained by the US Department of Commerce, trade and economic sanctions maintained by the US Treasury Department’s Office of Foreign Assets Control, and the International Traffic in Arms Regulations (ITAR) maintained by the US Department of State. In the event you breach this Section (in whole or in part), you agree to indemnify and hold harmless Jolt and all Jolt Affiliates (including ours and their respective directors, officers, and employees) for any fines and/or penalties imposed upon Jolt or a Jolt Affiliate (or such persons) as a result of such breach.
  10. Force Majeure. Jolt shall not be responsible for any failure to perform any obligation or provide any service hereunder because of any (a) act of God, (b) war, riot or civil commotion, (c) governmental acts or directives, strikes, work stoppage, or equipment or facilities shortages, and/or (d) other similar cause beyond Jolt’s reasonable control. For the avoidance of doubt, any problems relating to the hosting of the Services shall not be deemed within Jolt’s reasonable control.
  11. Section Headings. The Section and sub-Section headings in these Terms are for convenience of reading only, and may not to be used or relied upon for interpretive purposes.
  12. Third Party Charges. Please be aware that your use of the Services may require and utilize an internet connection or data access. To the extent that third party service provider or carrier charges for your internet or data usage are applicable, you agree to be solely responsible and liable for those charges.
  13. Counterparts. These Terms may be executed in any number of counterparts, all of which taken together shall constitute one and the same instrument.

JOLT'S PRIVACY POLICY 

Last Updated: December 9, 2022

In order to ensure transparency and give you more control over your personal information, this privacy policy (“Privacy Policy”) governs how we, Casual Speakers Ltd., (together, “Jolt” “we”, “our” or “us”) use, collect and store Personal Data we collect or receive from or about you (“User”, “you”) such as in the following use cases:

  1. When you browse or visit our website, https://www.jolt.io/, or any other related Jolt website or web portal  (“Website”);
  2. When you make use of, or interact with, our Website
    a. When you get a membership and access to our services and/or we create your account;
    b. When you apply as a student in Jolt;
    c.When you ask us to provide you with more information and check your compatibility for Switch;
    d.When you want to receive one of our free courses and/or lessons (e.g. “Can you future prove your career?” course);
    e. When you apply to teach at Jolt and/or apply to be an international speaker;
    f. When you want to hear more details about Jolt Box;
    g. When you sign up to receive "career hacks";
    h. When you subscribe to the email list/newsletters / blog;
    i. When we process your job application;
    j. When you contact us (e.g. customer support, help, chat, submit a request).
  3. When you make use of, or interact with our Eye Level software product (“Software”) to teach or participate in classes.
    a. When you access our Software as a teacher;
    b. When you teach a class via the Software;
    c. When you participate in a Jolt class as a studen.
  4. When you make use of, or interact with the app mobile software application, and any other mobile software application, that we license (each individually, and collectively, the “Jolt App”)
    a. When you download our Jolt App and register an account on our Jolt App;
    b. When you pick a class, register for a class and/or reserve a seat through the Jolt App;
    c. When you make reviews.
  5. When you attend a marketing event and provide Personal Data.
  6. When you exchange business cards with us.
  7. When we use the Personal Data of our service providers.
  8. When we use the Personal Data of our customers.
  9. When you interact with us on our social media profiles (e.g., Facebook, Instagram, Twitter, LinkedIn, etc) and we use the publicly available information

We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest of user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to Personal Data. “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any living human being. Please note that this is a master privacy policy and some of its provisions only apply to individuals in certain jurisdictions. For example, the legal basis in the table below is only relevant for GDPR-protected individuals. 

Table of contents:

  1. What information we collect, why we collect it, and how it is used
  2. How we protect and store your personal data
  3. How we share your personal data
  4. Additional information regarding transfers of personal data
  5. Your rights
  6. Use by children
  7. Public information about your activity on the services
  8. How can I delete my account?
  9. Links to and interaction with third party product
  10. Log files 
  11. Cookies and other tracking technologies 
  12. Use of Google Analytics
  13. California privacy rights
  14. Our California do not track notice
  15. Deletion of content from California residents
  16. How to contact us

This Privacy Policy may be updated from time to time and therefore we ask you to check back periodically for the latest version of the Privacy Policy, as indicated below.  If there will be any significant changes made to the use of your Personal Data in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means.

1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED

1.1 WHEN YOU BROWSE OR VISIT OUR WEBSITE

Data we collect

  • Full name
  • Email address
  • Phone number
  • Age
  • If someone referred you
  • Information about yourself
  • Topics of interest
  • Credit card details
  • Password

Why is the data collected and for what purposes?

  • To create your account 
  • To get a membership
  • Processing your application

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract. Legitimate interest (e.g. to create an account)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp
  • Google
  • Facebook

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Cannot create an account

Consequences of not providing the data

Cannot get a membership

Cannot process your application

1.2 WHEN YOU MAKE USE OF, OR INTERACT WITH OUR WEBSITE. WHEN YOU GET A MEMBERSHIP AND ACCESS TO OUR SERVICES AND/OR WE CREATE YOUR ACCOUNT

Data we collect

  • Full name
  • Email address
  • Phone number
  • Age
  • If someone referred you
  • Information about yourself
  • Topics of interest
  • Credit card details
  • Password

Why is the data collected and for what purposes?

  • To create your account 
  • To get a membership
  • Processing your application

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to create an account)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp
  • Google
  • Facebook

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot create an account

Cannot get a membership

Cannot process your application

1.3 WHEN YOU APPLY AS A STUDENT IN JOLT
Data we collect

  • Full name
  • Email address
  • Employment status
  • Education status
  • Information you decide to provide us regarding achievement in your career
  • Information you decide to provide us regarding your skills
  • Phone number
  • Preferred time to call
  • Age
  • Link to pages that represent you and your career
  • Your picture
  • Any other information that you decide to provide/ supply us

Why is the data collected and for what purposes?

  • To apply as a student in jolt
  • To receive more information about Jolt services

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to apply as a student in Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchim
  • Google
  • Facebook

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot apply as a student in jolt

Cannot receive more information about Jolt services

Cannot send newsletters and marketing communications of Jolt


1.4 WHEN YOU ASK US TO PROVIDE YOU WITH MORE INFORMATION AND CHECK YOUR COMPATIBILITY FOR SWITCH   

Data we collect

  • Full name
  • Email address
  • Phone number
  • Information you decide to provide us regarding achievement in your career
  • Employment status
  • Education status

Why is the data collected and for what purposes?

  • To apply to the Switch course
  • To check your compatibility for the Switch course

Legal basis (GDPR only)

  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interest (e.g. to check your compatibility for Switch courses)

Third parties with whom we share your data

  • 3rd party platforms such as:
  • Hubspot (Contacts)

Period of storage
Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data
Cannot apply to the Switch course

Cannot check your compatibility to the Switch course

1.5 WHEN YOU WANT TO RECEIVE ONE OF OUR FREE COURSES AND/OR LESSONS (E.G. “CAN YOU FUTURE PROVE YOUR CAREER?” COURSE) 

Data we collect

  • Email address

Why is the data collected and for what purposes?

  • To send you the course and/or lesson 
  • Consent

Legal basis (GDPR only)

3rd party platforms such as:

  • Hubspot (Contacts)

Third parties with whom we share your data)
Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data
Cannot send you the course and/or lesson
Cannot send you newsletters or marketing communications


1.6 WHEN YOU APPLY TO TEACH AT JOLT AND/OR APPLY TO BE AN INTERNATIONAL SPEAKER

Data we collect

  • Full name
  • Email address
  • Phone number
  • LinkedIn URL
  • Information regarding your work experience - CV 
  • Birthday date
  • Country
  • City
  • How often would you like to teach?
  • What would you like to teach
  • Company name
  • Job title
  • Video admission
  • Any other information that you decide to provide/ supply us

Why is the data collected and for what purposes?

  • To apply to teach at Jolt
  • To establish Jolt's teacher group 
  • Sending emails to applicants that didn’t finish onboarding to complete their registration 

Legal basis (GDPR only)

  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interest (e.g. to apply to teach at Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Intercom

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot apply to teach at Jolt

Cannot establish Jolt's teacher group 


1.7 WHEN YOU WANT TO HEAR MORE DETAILS ABOUT
JOLT BOX

Data we collect

  • Full name
  • Email address
  • Phone number
  • Number of employees
  • Job title
  • Company name

Why is the data collected and for what purposes?

  • To give you more details about Jolt Box
  • To schedule a meeting
  • Sending newsletters and marketing communication 

Legal basis (GDPR only)

  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interest (e.g. to respond to your queries)
  • Consent

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot (Contacts)

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

  • Cannot give you more details about Jolt Box
  • Cannot schedule a meeting
  • Cannot send you newsletters or marketing communications


1.8 WHEN YOU WANT TO GET INVOLVED WITH THE JOLT KICKSTART SCHEME 
Data we collect

  • Full name
  • Email address
  • Company name
  • Phone number

Why is the data collected and for what purposes?

  • To respond to your queries
  • To begin the Kickstart process
  • To schedule a meeting
  • Sending newsletters and marketing communication 

Legal basis (GDPR only)

  • Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
  • Legitimate interest (e.g. to respond to your queries)
  • Consent

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot (Contacts)

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

  • Cannot respond to your queries
  • Cannot begin the Kickstart process
  • Cannot schedule a meeting
  • Cannot send you newsletters or marketing communications


1.9 WHEN YOU SIGN UP TO RECEIVE "CAREER HACKS"
Data we collect

  • Email address

Why is the data collected and for what purposes?

  • To send you "career hacks"
  • To send you tips to boost your career 
  • To send you updates about Jolt coming to other cities 
  • Sending newsletters and marketing communication of Jolt 

Legal basis (GDPR only)

Consent

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot send you "career hacks"

Cannot send you tips to boost your career

Cannot send you updated about Jolt coming to other cities


1.10 WHEN YOU SIGN UP FOR OUR NEWSLETTERS / EMAIL LIST / BLOG

Data we collect

  • Full name
  • Email address

Why is the data collected and for what purposes?

  • Adding you to our mailing list
  • Sending newsletters or other marketing communications

Legal basis (GDPR only)

The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

Legitimate interest (e.g. send you more information about Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot add you to our mailing list

Cannot send you newsletters and marketing communications


1.11 WHEN WE PROCESS YOUR JOB APPLICATION

Data we collect

  • Full name
  • Email address
  • Phone number
  • CV
  • Any other information that you decide to provide/ supply us

Why is the data collected and for what purposes?

  • Process your job application
  • To assess  you as a potential candidate

Legal basis (GDPR only)

Performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to assess a candidate)

Third parties with whom we share your data)

None

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot process your job application

Cannot assess you as a potential candidate


1.12 WHEN YOU CONTACT US (E.G. CUSTOMER SUPPORT, HELP, CHAT, SUBMIT A REQUEST)

Data we collect

  • Full name
  • Email address
  • Phone number
  • Call recording
  • Any other information that you decide to provide/ supply us

Why is the data collected and for what purposes?

  • Answer your questions
  • Provide support

Legal basis (GDPR only)

  • The data subject has given consent to the processing of his or her personal data for one or more specific purposes.
  • Legitimate interest (e.g. provide support and answer your questions).

Third parties with whom we share your data)

3rd party platforms such as:

  • Toky
  • Hubspot

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot assist you and respond to your query

Cannot provide support

Cannot chat with us

1.13 WHEN YOU MAKE USE OF, OR INTERACT WITH OUR EYE LEVEL SOFTWARE PRODUCT (“SOFTWARE”) TO TEACH OR PARTICIPATE IN CLASSES.  WHEN YOU ACCESS OUR SOFTWARE AS A TEACHER.

Data we collect

  • Full name
  • Email address
  • Phone number
  • Age 
  • Company name 
  • Job title
  • City
  • What do you teach
  • Video submitted for teacher audition 

Why is the data collected and for what purposes?

  • To access the Software and deliver a lecture
  • For Jolt to evaluate and approve you as a lecturer in Jolt classes

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to select appropriate lecturers and to provide Jolt’s learning service)

Third parties with whom we share your data)

3rd party platforms such as: 

  • Hubspot
  • Mailchimp
  • Facebook 
  • Google

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

You cannot teach a class  

Jolt cannot evaluate and approve you as a lecturer in Jolt classes  


1.14 WHEN YOU TEACH A CLASS VIA THE SOFTWARE

Data we collect

A video of your class

Why is the data collected and for what purposes?

  • To keep record of the classes performed in Jolt
  • To improve our service

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to keep record of the service and to improve it).

Third parties with whom we share your data)

3rd party platforms such as: 

  • Hubspot
  • Mailchimp
  • Facebook 
  • Google

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

You cannot keep record of the classes performed in Jolt.

Cannot improve our services.

  

1.15 WHEN YOU PARTICIPATE IN A JOLT CLASS AS A STUDENT

Data we collect

A video of your class recorded by Jolt

Why is the data collected and for what purposes?

  • To keep record of the classes performed in Jolt
  • To participate in classes
  • To improve our service
  • To verify attendance in classes.

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. to keep record of the service and to improve it

Third parties with whom we share your data)

3rd party platforms such as: 

  • Hubspot
  • Mailchimp
  • Facebook 
  • Google

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot keep record of the classes performed in Jolt.

Cannot participate  in class  

Cannot improve our service

Cannot verify attendance in classes.


1.16 WHEN YOU MAKE USE OF, OR INTERACT WITH THE APP MOBILE SOFTWARE APPLICATION, AND ANY OTHER MOBILE SOFTWARE APPLICATION. WHEN YOU DOWNLOAD OUR JOLT APP AND REGISTER AN ACCOUNT ON OUR JOLT APP.

Data we collect

  • Full name
  • Email address
  • Phone number
  • Age
  • Information about yourself
  • Topics of interest
  • Credit card details
  • Password 
  • IP address
  • Device information
  • Any other information that you decide to provide/supply us

Why is the data collected and for what purposes?

  • Creating a user
  • Creating an account
  • Processing your application
  • To send you emails if you have no scheduled classes yet

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to successfully provide you with our service)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot create a user

Cannot create an account

Cannot process your application 

Cannot send you emails if you have no scheduled classes yet


1.17 WHEN YOU PICK A CLASS, REGISTER FOR A CLASS AND/OR RESERVE A SEAT THROUGH THE APP

Data we collect

  • Full name
  • Email address
  • The picked class
  • The seat that you selected
  • Any other information that you decide to provide/supply us

Why is the data collected and for what purposes?

To schedule a class

To select the seats in the class

To perform the service

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract

Legitimate interest (e.g. to provide the service)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot schedule a class

Cannot select the seats in the class

Cannot perform the service 


1.18 WHEN YOU MAKE REVIEWS 

Data we collect

  • Full name
  • Email address
  • Review 

Why is the data collected and for what purposes?

  • Processing your review 
  • To collect information regarding the users experience with the service

Legal basis (GDPR only)

The data subject has given consent to the processing of his or her personal data for one or more specific purposes.

Legitimate interest (e.g. collection of information regarding the users experience with the service)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period.

Consequences of not providing the data

Cannot process your review

Cannot collect information regarding the users experience with the service


1.19 WHEN YOU ATTEND A MARKETING EVENT AND PROVIDE PERSONAL DATA 

Data we collect

  • Full name
  • Email address
  • Phone number

Why is the data collected and for what purposes?

  • Establishing a business connection
  • Sending newsletters and marketing communication of Jolt 

Legal basis (GDPR only)

Consent 

Legitimate interest (e.g. send you more information about Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot establish a business connection

Cannot send you newsletters and marketing communications


1.20 WHEN YOU EXCHANGE BUSINESS CARDS WITH US 

Data we collect

  • Full name
  • Email address 
  • Phone number

Why is the data collected and for what purposes?

  • Establishing a business connection
  • Sending marketing communications

Legal basis (GDPR only)

Consent 

Legitimate interest (e.g. send you more information about Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot establish a business connection

Cannot send you newsletters and marketing communications


1.21 WHEN WE USE THE PERSONAL DATA OF OUR SERVICE PROVIDERS AND SUPPLIERS 

Data we collect

  • Full name
  • Email address
  • Company name
  • Phone number
  • Any other data you decide to provide/supply 

Why is the data collected and for what purposes?

  • To contact our service providers
  • Performing/executing the agreement

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Legitimate interest (e.g. perform the contract, send contract-related communications).

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot communicate with you

Cannot perform the agreement


1.22 WHEN WE USE THE PERSONAL DATA OF OUR CUSTOMERS

Data we collect

  • Full name
  • Email address
  • Company name
  • Any other data you decide to provide/supply 


Why is the data collected and for what purposes?

  • To communicate with you
  • Providing services
  • Sending newsletters or other marketing communications.

Legal basis (GDPR only)

Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

Compliance with a legal obligation (e.g. tax laws, bookkeeping laws, etc.).

Legitimate interest (e.g. send you contract-related communications).

Third parties with whom we share your data)

3rd party platforms such as:

  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot communicate with you.

Cannot provide you with our services.

Cannot send you marketing communications.


1.23 WHEN YOU INTERACT WITH US ON OUR SOCIAL MEDIA PROFILES (E.G., FACEBOOK, INSTAGRAM, TWITTER, LINKEDIN, ETC) AND WE USE THE PUBLICLY AVAILABLE INFORMATION

Data we collect

  • Full name
  • Email address
  • Company name
  • Any other data you decide to provide/supply 

Why is the data collected and for what purposes?

  • Establishing a business connection
  • Marketing communications

Legal basis (GDPR only)

Consent

Legitimate interest (e.g. send you more information about Jolt)

Third parties with whom we share your data)

3rd party platforms such as:

  • Facebook
  • Instagram
  • Hubspot
  • Mailchimp

Period of storage

Until you send a deletion request or unsubscribe or we proactively decide to delete the data. 

Please note that under applicable laws, we may be required to retain the data for a longer or a shorter period

Consequences of not providing the data

Cannot establish a business connection 

Cannot send you marketing communications

2. HOW WE PROTECT AND STORE YOUR INFORMATION

  1. Security. We have implemented appropriate technical, organizational and security measures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to such information appropriate to the nature of the information concerned. However, please note that we cannot guarantee that the information will not be exposed as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
  2. Retention of your Personal Data. In addition to the retention periods mentioned in Section ‎1 above, in some circumstances we may store your Personal Data for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, or (iii) if we reasonably believe there is a prospect of litigation relating to your Personal Data or dealings. We have an internal data retention policy to ensure that we do not retain your personal data perpetually. Regarding retention of cookies, you can read more in our Cookie Policy.

3. HOW WE SHARE YOUR PERSONAL INFORMATION

In addition to the recipients described above, we may share your information as follows:

  • With our business partners with whom we jointly offer products or services. We may also share Personal Data with our affiliated companies.
  • To the extent necessary, with regulators, to comply with all applicable laws, regulations and rules, and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order;
  • If, in the future, we sell or transfer some or all of our business or assets to a third party, we will (to the minimum extent required) disclose information to a potential or actual third party purchaser of our business or assets. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Data in connection with the foregoing events.
  • Where you have provided your consent to us sharing the Personal Data (e.g., where you provide us with marketing consents or opt-in to optional additional services or functionality);
  • Where we receive requests for information from law enforcement or regulators, we carefully validate these requests before any Personal Data is disclosed.

4. ADDITIONAL INFORMATION REGARDING TRANSFERS OF PERSONAL INFORMATION

  1. Storage: AWS (North Virgina), Google G suite, Monday.com, Slack, Airtable, Miro
  2. Access from Israel: Access from Israel is covered by the European Commission’s Adequacy Decision regarding Israel. You can read more here: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en.
  3. Internal transfers: Transfers within the Jolt group will be covered by an internal processing agreement entered into by members of the Jolt group (an intra-group agreement) which contractually obliges each member to ensure that personal data receives an adequate and consistent level of protection wherever it is transferred to.
  4. External transfers: Where we transfer your personal data outside of EU/EEA (for example to third parties who provide us with services), we will obtain contractual commitments from them to protect your personal data. Some of these assurances are well recognized certification schemes like the EU - US Privacy Shield for the protection of Personal Data transferred from within the EU to the United States.

5. YOUR RIGHTS

The following rights (which may be subject to certain exemptions or derogations), shall apply to certain individuals (some of which only apply to individuals protected by the GDPR):

  • You have a right to access information held about you. Your right of access is normally be exercised free of charge, however we reserve the right to charge an appropriate administrative fee where permitted by applicable law;
  • You have the right to request that we amend any Personal Data we hold that it is inaccurate or misleading.
  • You have the right to request the erasure of the Personal Data that relates to you. Please note that there may be circumstances in which we are required to retain your data, for example for the establishment, exercise or defense of legal claims;
  • The right to object to or to request restriction of the processing. However, there may be circumstances in which we are legally entitled to refuse your request;
  • The right to data portability. This means that you may have the right to receive your Personal Data in a structured, commonly used and machine-readable format, and that you have the right to transmit that data to another controller;
  • You have the right to object to profiling;
  • You have a right to lodge a complaint with your local data protection supervisory authority (i.e., your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before you contact your local supervisory authority
  • The right to withdraw your consent. Please note that t there may be circumstances in which we are entitled to continue processing your data, in particular if the processing is required to meet our legal and regulatory obligations.
  • You also have a right to request details of the basis on which your Personal Data is transferred outside the European Economic Area, but you acknowledge that data transfer agreements may need to be partially redacted for reasons of commercial confidentiality.

You can exercise your rights by contacting us at gdpr@jolt.io. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm your identity and for security purposes, before disclosing the Personal Data requested to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.

In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.

6. USE BY CHILDREN

We do not offer our products or services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website without involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children.

7. PUBLIC INFORMATION ABOUT YOUR ACTIVITY ON THE SERVICES

Some of your activity on and through the Services is public by default. This may include, but is not limited to, content you have posted publicly on the Site or otherwise through the Services.

Registered users may have some of this information associated with their Accounts. Unregistered users will not have this association, but information concerning their use of the Services (such as what pages they have visited) may be tracked anonymously through the use of cookies and stored by us.

Please also remember that if you choose to provide Personal Information using certain public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services.

8. HOW CAN I DELETE MY ACCOUNT?

Should you ever decide to delete your Account, you may do so by emailing gdpr@jolt.io. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, given the nature of sharing on the Services, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.

9. LINKS TO AND INTERACTION WITH THIRD PARTY PRODUCTS

The Site may enable you to interact with or contain links to your Third Party Account and other third party websites, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with.

10. LOG FILES

We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider (ISP), date/time stamp, referring/exit pages, clicked pages and any other information your browser may send to us. We may use such information to analyze trends, administer the Site, track users’ movement around the Site, and gather demographic information.

11. COOKIES AND OTHER TRACKING TECHNOLOGIES

Our Site may utilize “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our Site and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the Site. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. For more information, please visit our Cookies Policy

12. ANALYTIC TOOLS

  • Google Analytics. The Site may use a tool called “Google Analytics” to collect information about use of the Site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this Site. We use the information we get from Google Analytics to maintain and improve the Site and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service, available at https://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
  • Google Signals. The Site uses a tool called “Google Signals” to collect information about use of the Site. When you activate Google Signals, some existing Google Analytics features are updated to also include aggregated data from Google users who have turned on “Ads Personalization” (Ads Personalization available at https://support.google.com/ads/answer/2662856 ). Audiences that You create in Google Analytics and publish to Google Ads and other Google Marketing Platform advertising products can serve ads in cross device-eligible remarketing campaigns to Google users who have turned on Ads Personalization. Google Analytics collects additional information about users who have turned on Ads Personalization, base across device types and on aggregated data from users who have turned on Ads Personalization. The data is user based rather than session based. The Cross Device reports include only aggregated data. No data for individual users is ever exposed. You can modify your interests, choose whether your personal information is used to make ads more relevant to you, and turn on or off certain advertising services: https://support.google.com/accounts/answer/2662856
  • Mixpanel. We collect personally identifiable information such as your email address and your user activity through the use of Mixpanel. Mixpanel’s ability to use and share information is governed by the Mixpanel Terms of Use, available at https://mixpanel.com/terms/, and the Mixpanel Privacy Policy, available at https://mixpanel.com/privacy/. You can opt-out of Mixpanel’s services by clicking on the following link: https://mixpanel.com/optout/. If you get a new computer, install a new browser, erase or otherwise alter your browser’s cookie file (including upgrading certain browsers) You may also clear the Mixpanel opt-out cookie.
  • Facebook Pixels, ads and SDKs. We may use Facebook pixels, ads or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You may prevent your data from being used by Facebook Pixels, ads and SDKs by exercising your choice through these mechanisms: (i) You can control your Facebook privacy settings from the following link: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen; or (ii) you can activate or de-activate the cookies settings.
  • Hotjar. The Site uses Hotjar in order to better understand our users’ needs and to optimize the services and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our Website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy at https://www.hotjar.com/legal/policies/privacy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our Website and Hotjar’s use of tracking cookies on other websites on this link https://www.hotjar.com/legal/compliance/opt-out.
  • Hubspot. For more information please see the privacy policy: https://legal.hubspot.com/privacy-policy
  • We reserve the right to use additional analytic tools

13. CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at gdpr@jolt.io.

Accessibility Statement for Jolt.io Website

Jolt.io is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards

CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. As of the date of this statement, Jolt.io website is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are currently working on remediating our website to ensure the best quality use-ability for all of our users.

FEEDBACK

We welcome your feedback on the accessibility of Jolt.io website. Please let us know if you encounter accessibility barriers on our website:

  • Phone: +44 20 3966 7798
  • E-mail: info@jolt.io
  • Postal address: Jolt 34-37 Liverpool Street London England EC2M 7PP, GB

We try to respond to feedback within 3 business days.

Change and cancellation policy

We prepare all aspects of the course to the nitty-gritty, so it's best not to change your course start date. However, in case a change is needed, it's done through our 'change course' policy

Date change requests starting the 4th day of the course and onwards will require an additional 150GBP/200$ payment. Please consult with our student support on hello_jolter@jolt.io

Cancelation & refunds policy.

Student can cancel their enrolment up to 14 days from the course start date and get a full refund. From the 15th day and onwards - no refunds available. If you wish to cancel your enrolment please contact our Jolt support team via email: hello_jolter@jolt.io